Marco de Referencia para la Formulación de un Plan de Continuidad de Negocio para TI, un caso de estudio

Abstract

The purpose of the Business Continuity Plan (BCP) is to provide procedures to maintain the operation of an organization’s critical services in the event of an interruption, while recovery work is still in process, such as in the event of a natural disaster or human error.

There is currently a BCP/DRP initiative which has been classified as high priority by the majority of organizations, as it is a necessary strategy that could become the defining element between remaining on the market, or from disappearing from the market.

The practice has shown that there are situations in which an apparently “simple” hardware maintenance procedure could leave an organization without its main work tool, causing problems for its internal/external users, disciplinary/regulatory fines, damage to reputation and depending on the seriousness of the issues, even the laying off of its representatives with legal consequences for damage claims – all due to a lack of proper processes, procedures and instructions which identify the actions to be taken before and after a disaster scenario.

This study attempts to propose a framework that would allow organizations to formulate a Business Continuity Plan for TI or a Disaster Recovery Plan, through the application of clear and essential principles expressed in everyday language.

To conclude, the proposed framework will be applied to the study case – the DRP of the CENACE’s SIMEC Commercial Measurement System.